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Frequently Asked Questions (FAQs)

Welcome to the Roosevelt Multimedia FAQs page! Below you’ll find answers to common questions about our products, purchasing process, shipping, returns, and more. If you don’t see your question here, feel free to contact us at info@rooseveltmultimedia.com.

1. What types of products do you sell?

Roosevelt Multimedia offers a range of digital design products. Our digital products include logos, design templates, and more. Each product is described in detail on its respective page.

2. How do I purchase digital products?

To purchase digital products, simply browse our store, add items to your cart, and proceed to checkout. Once your payment is completed, you will receive a download link via email or directly on your account page.

3. Can I use the designs I purchase for commercial purposes?

Yes! Most of our designs come with a commercial-use license. However, please review the product description carefully to confirm the type of license. Redistribution or reselling of our products is prohibited unless explicitly stated.

4. How do I receive my digital products after purchase?

Once payment is successfully processed, you will receive an email with a link to download your digital product. You can also access your downloads through your account on our website. If you face any issues, contact us at info@rooseveltmultimedia.com.

5. Do you offer refunds on digital products?

Due to the nature of digital products, all sales are final and non-refundable. Please ensure that you review all product details before purchasing. However, if there are technical issues with the file, please contact us, and we’ll work to resolve the problem.

6. What are your payment options?

We accept a variety of payment methods, including [list payment options such as Momo, Visa Card and Mastercard. All payments are secure and encrypted

7. Do you offer custom design services?

Yes, Roosevelt Multimedia offers custom design services for logos, branding, and more. If you’re interested in a custom design project, please reach out to us at info@rooseveltmultimedia.com, and we’ll be happy to discuss your needs and provide a quote.

14. How can I contact customer support?

If you have any questions or need assistance, you can reach our customer support team via: